Following UK Government’s recent announcement, we are taking all the necessary steps to reopen safely from 1st of August 2020.
Safety of our customers and staff being paramount, we had to make some changes to our procedures to make sure your experience is as safe as possible.
We have enhanced our already stringent cleaning procedure, so each Quest is thoroughly cleaned after every game, with all the props and surfaces being cleaned with Anti-Viral solution.
Unfortunately, we had to remove all the seating from our reception area and lockers are out of use for the foreseeable future, so please make sure you do not have any bulky items with you.
To aid with social distancing guidelines, please arrive 5 minutes before your time slot, otherwise we may have to ask you to wait outside, due to our reception area allowing limited social distancing between groups.
Please note that it is mandatory to wear face coverings in our premises, the reception, briefing and game areas. We reserve the right to refuse entry to anyone who refuses to comply.
If you forget to bring a face covering, we can provide one at extra cost.
Before proceeding to a Quest, we will ask you to use hand-sanitiser provided at the entrance to each game area.
We will make sure that your team and our staff members remain at least 2m apart at all times.
Please note that we can only allow teams consisting of members of the same household or within a support bubble, in line with Government Guidelines.
You can rest assured that no element of the Quests has been changed, so you still will be getting the same amazing experience.